Shipping & Returns
SHIPPING & RETURNS
At NovaNour, we offer fast and reliable shipping methods to ensure that your purchases arrive on time and in excellent condition. We take great care in packaging our products to prevent damage during shipping and use eco-friendly materials whenever possible. Shipping costs are calculated at checkout and vary depending on the weight and destination of your order.
If you're not completely satisfied with your purchase from NovaNour, we offer a hassle-free return and exchange policy. Simply contact our customer service team within 30 days of receiving your order, and we'll assist you with the return or exchange process.
We want you to love our products as much as we do, so we're always here to help if you have any questions or concerns.
RETURN & EXCHANGE POLICY
At NovaNour, we stand behind the quality and effectiveness of our products. If for any reason you're not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Simply contact our customer service team within 30 days of receiving your order, and we'll assist you with the return or exchange process.
Please note that certain products may be ineligible for return or exchange, such as opened or used items. Shipping costs for returns or exchanges are the responsibility of the customer unless the item received was defective or damaged.
We value our customers and are committed to providing excellent customer service. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.